WordPress Plugin Vulnerabilities

Ruby Help Desk < 1.3.4 - Subscriber+ Ticket Update via IDOR

Description

The plugin does not ensure that the ticket being modified belongs to the user making the request, allowing an attacker to close and/or add files and replies to tickets other than their own.

Proof of Concept

1. Create a ticket using a user with Subscriber privileges.
2. Click on "Close Ticket" and intercept the request using an HTTP Proxy (e.g., BurpSuite). 
3. Change the value of the "post_ID" parameter to another existing Ticket ID.

Note: Since the Ticket ID (post_ID) is an incremental numerical value, it is easy to brute force it and affect all existing tickets.

Affects Plugins

Fixed in 1.3.4

References

Classification

Type
IDOR
CWE

Miscellaneous

Original Researcher
Ameen Alkurdy
Submitter
Ameen Alkurdy
Submitter twitter
Verified
Yes

Timeline

Publicly Published
2023-04-10 (about 1 years ago)
Added
2023-04-10 (about 1 years ago)
Last Updated
2023-04-10 (about 1 years ago)

Other