WordPress Plugin Vulnerabilities
SupportCandy – Helpdesk & Customer Support Ticket System < 3.4.5 - Authenticated (Subscriber+) Insecure Direct Object Reference
Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.
Affects Plugins
References
Classification
Type
IDOR
OWASP top 10
CWE
CVSS
Miscellaneous
Original Researcher
Theklis
Verified
No
WPVDB ID
Timeline
Publicly Published
2026-01-23 (about 3 months ago)
Added
2026-01-30 (about 3 months ago)
Last Updated
2026-01-31 (about 3 months ago)